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Frequently Asked Questions
What is your minimum order quantity (MOQ)?
MOQ varies by product category. Spices typically start at 250-500 kg, oil seeds at 500-1000 kg, and herbs at 50-100 kg. We can discuss custom arrangements for large buyers.
Do you offer samples?
Yes, we provide samples for new customers to evaluate quality before placing bulk orders. Sample shipping charges apply.
What certifications do your products have?
All products are ISO 22000:2018, HACCP, and HALAL certified. We also hold APEDA recognition for export compliance.
What are your shipping and delivery times?
Typically 2-4 weeks depending on quantity and destination. We handle all logistics and provide tracking information.
Can you provide custom specifications or blends?
Yes, we offer customized packaging, blending, particle sizes, and specifications. Contact our sales team for details.
What payment methods do you accept?
We accept bank transfers, letters of credit (LC), and other standard international B2B payment methods.
Still Have Questions?
Our experienced team is ready to assist you. Send us an email or give us a call.